✶ SHIPPING & RETURNS ✶

Planete Nana ships worldwide from the USA.

We use reliable, tracked shipping for all orders. Once your order is confirmed, you’ll receive a confirmation email followed by a shipping notification with your tracking number — usually within 3 business days.

SHIPPING COSTS & DELIVERY TIMES

Shipping costs are calculated at checkout based on your shipping address.

• United States: Flat rate $15 — delivery usually within 3-5 business days.
• Canada: Flat rate $30 — delivery usually within 5-7 business days.
• Europe: Flat rate $40 — delivery usually within 5-8 business days.
• Australia & Asia: Flat rate $45 — delivery usually within 6-10 business days.
• Other countries: Shipping cost is calculated at checkout. Delivery times vary but generally take up to 10 business days.

PACKAGE INSURANCE

Insurance is available upon request for an additional fee. Please contact us before placing your order if you want your package insured.

CUSTOMS & IMPORT DUTIES

If you are ordering from outside the USA, please be aware that your package may be subject to customs fees, taxes, or import duties imposed by your country. These charges are your responsibility. Please check with your local customs office for details.

ALL SALES ARE FINAL

Please note that all sales are final. We do not accept returns, exchanges, or cancellations after purchase.